About US / FAQ's

Custom Water was founded in 2016. Since then, we have been producing promotional water bottles with spring water and filtered water options that are 100% Australian. Our natural spring water is bottled at source, from underground aquifers in Kulnura NSW. The area is known as one of Australia's purest water regions and is prized for its quality. Our packaging includes ranges that are made from PET and BPA-free plastic, glass and aluminium. All packaging options come with customisable labels which allow for a company logo, slogan or creative artwork.
We take pride in our products because they offer a marketing opportunity for other businesses. Benefits include brand awareness and maximising your presence amongst competitors. Water bottles and beverages can be used to resell to customers, to hand out at client meetings or to use as a giveaway at events – the sky is the limit when it comes to promotional use.

Custom Water’s products have helped campaigns in a variety of industries including real estate, car dealerships, gyms and fitness centres, cafes, hotels, sports clubs and more. We aim to assist in the success of all businesses, in every opportunity, whether it be a corporate event, sporting event, concert, fundraiser or charity campaign. Our delivery is Australia-wide and is as cost-efficient as possible to meet your marketing budget. Like the premium quality of our water, we provide a service that’s second to none. We value our clients dearly and provide a product that is affordable, trustworthy and impressive. Reach your audience with merchandise that they will appreciate and give us a call today.

    Our water is sourced locally and right from our home ground, the Southern
    Highlands in New South Wales. We use a state-of-the-art filtering system to ensure a
    pure, high-end product that tastes great.

    It will be on your doorstep in 3-4 weeks. Please contact us if you need an Express Order, we can make it happen!

    Yes, we can design a fantastic label for you with our professional in-house Graphic Artists! At a small fee of $50.00 (ex GST), you can have a custom label with your logo, contact information and more. Our designers will work with you to ensure that you’re over the moon with your merchandise. The process is simple and you can find out more on our Label Design Service page. When you are impressed with the look of your water bottle, your customers will be too.

    Don’t stress. Our Graphic Artists will usually be able to turn your logo into a Vector file which means it will print in high-quality standard.

    Just like other marketing materials, Custom Water bottles help your brand reach out to an audience who are potential customers. However, unlike other marketing materials, water bottles have an edge because, simply put, everyone drinks water! Whether you’re selling your bottles for a profit or giving them out as a freebie at events or meetings, it’s a conversation starter and a piece of merchandise that people actually appreciate. Find out more about how Custom Water bottles can help your business’ brand awareness and get useful tips from our blog.

    Yes, our water bottles are made from 100% recycled PET! PET stands for recycled polyethylene terephthalate, which is a material that allows sustainability in the production industry. We want to ensure that we’re doing our part to promote products that are environmentally friendly.

    No, there is no price difference between a label that is printed in black and white or colour. It’s your choice of preference.

    Want to stand out from the crowd? We hear you! At Custom Water, we can
    completely customise your bottles to different sizes and shapes. We also have in-house Graphic Designers who can create a unique and eye-catching label for you. Contact us directly to discuss options and let us tell you how we can make it happen.

    Whether it’s ten boxes or a hundred, we can cater for all quantities. There is no order too small or large for the Custom Water team.